Cancellation Request
Also called: cancellation ticket.
A client's request, made in Stockist, to cancel an order that is already Released. The order stops where it is until a Warehouse Manager decides. Approved, the order is cancelled. Declined, with a reason the client reads, it carries on.
Where you’ll see it
As Ask to cancel on a client's released order, and as a Cancellation requested hold with Approve cancellation and Decline cancellation on the order's page.