Client Delay
Also called: customer delay, client fault.
A hold the client caused, such as their own pause, the account On Hold or a data hold waiting on them to correct the order. When the last one on an accepted order clears, its Must-Ship-By and Committed Ship-By are worked out again from that moment, never earlier.
Where you’ll see it
On the Order Timeline, when the Must-Ship-By is worked out again after a hold ends.