Order Refusal
Also called: bounced order, failed import.
Turning away an order that no correction could make shippable, such as a Duplicate Order or an order for a country Stockist doesn't deliver to yet. The sender reads every reason. A refused order gets no ORD number, and nothing is created. An order a correction could fix is taken in and held instead.
Where you’ll see it
As "Order refused" with its reasons on the order form, and as Refused in an order upload's Outcome column.