Stockist WMS Help centre

Complete receiving and close a purchase order

  • How-to
  • Inbound
  • Who can do this: Admin, Warehouse Manager, Floor Supervisor, Warehouse Operative, Account Manager
  • Checked on 27 October 2026

Finish a delivery on the Inbound Station so its shortages are logged, and close a Purchase Order when the supplier won't send the rest.

In short

When the lorry is empty, select Complete receiving… on the Inbound Station, check the summary and select Log & complete. If the supplier won't send the backorder, select Close in the Purchase Order's row.

Before you start

Completing a delivery needs an Admin, a Warehouse Manager, a Floor Supervisor or a Warehouse Operative. Closing a Purchase Order needs an Admin, a Warehouse Manager or an Account Manager. If you don't see the button, ask a Warehouse Manager.

Scan everything that came first, and mark any ASN pallet that never came as Not on truck.

Steps

Complete receiving

  1. Admin, Warehouse Manager, Floor Supervisor or Warehouse Operative only: on the shipment's Inbound Station, select Complete receiving…. The summary lists what will be logged for each line.

The summary before completing a Northern Thread delivery, with each line's shortage and Log & complete.

  1. If it warns that a closed container has no printed label, select Print all pending labels and label them.
  2. Check the counts. To scan more, select Keep receiving.
  3. Select Log & complete. Every shortage is logged, and the shipment is Completed.

INB-COL-000023 completed

Shortages logged on 2 lines (350 units); their purchase orders stay open for the backorders.

Close the Purchase Order

  1. Admin, Warehouse Manager or Account Manager only: go to Inbound › Purchase Orders.
  2. In the order's row, select Actions, then Close.
  3. Enter the Closure Reason, such as "Mill cancelled the remaining hoodies.", and select Confirm.

Purchase order NT-PO-1005 closed

What happens next

A completed shipment takes no more scans. Its Purchase Order is Partially Received while a backorder is due, or Received. A closed order is Closed: it expects nothing more, and what was received stands. Book any later delivery against a new order.

Still stuck? Email [email protected]