See your products
- How-to
- Products
- Checked on 27 October 2026
Look up the products your 3PL holds for you, with their SKUs, barcodes, sizes, groups and stock, and find out how to add or change one.
In short
Go to Products › Products to see each product's SKU, barcode, groups and stock, and select one for all its details. To add or change a product, send the details to your account manager.
Before you start
Everyone your company invites can see your products: Client Viewers, Client Users and Client Account Administrators. Your 3PL adds and changes them for you.
Steps
- Go to Products › Products. Each row shows a product's SKU, Name, Product Groups, EAN Barcode, Available and Reserved.
- To find a product, enter its SKU or name in Search. On a narrow screen, scroll the list sideways for Available and Reserved.
- Select a product. Product Details shows its description, dimensions and weight, barcodes, whether it is lot-tracked or serial-tracked, and its Product Formats.
- Select Customs for its customs details: HS Code, Country of Origin, Customs Description and Composition.
- To see your Product Groups, select Product Groups.
Hebden Botanicals' rosehip serum, HB-ROSE-SER-30, is lot-tracked and also comes as an Outer of 24, with its own barcode.
What happens next
To add a product, or change its name, barcodes, sizes or tracking, send the details to your account manager. Check them here once your 3PL has made the change. Your 3PL uses the barcodes and sizes to receive and store your stock.
Questions about your stock or deliveries go to your account manager.
Still stuck? Contact your 3PL's account manager.