Held Parcels
Also called: returns shelf, held shelf.
The shelf by the pack area for packed parcels that can't be labelled or loaded yet: held, waiting for a label, labels cancelled, or missed their collection. It is a Location of its own type, never used for picking or putaway.
Where you’ll see it
On the Goes To sign at the Pack Station, and on the shelf's Location label, such as COL-DS-HELD-01.