Stockist WMS Help centre

Getting-started Path: step 12 of 15

Set up your totes, pack bench and boxes

  • Getting-started
  • Warehouses
  • Who can do this: Admin, Warehouse Manager
  • Checked on 28 October 2026

Set up the totes your team fills with orders, the pack bench, the Red Tag and Held Parcels locations, and the boxes you pack in.

In short

By the end of this step, your team has totes to fill with orders, and a bench and boxes to pack them in. Shelves wait for orders and parcels that can't go on.

Decide first

  • The totes' Barcode Prefix. Choose short capitals, such as TOT. Their Container Type must be a Pick Container and allow mixed products and clients.
  • Where packing happens. Put the pack bench and the Red Tag and Held Parcels shelves in your dispatch zone, near the carrier's cage.

Checklist

  1. Set up a Container Type for your totes with Set up a Container Type and its barcode prefix, such as Tote with prefix TOT. Turn on Pick Container and choose Multiple Clients Permitted.
  2. Bring a tote into service for each one on your carts with Create containers and print their labels, and stick on their labels.
  3. Add a location for each pack bench with Add or change a location, such as PACK-01, choosing Pack Station. The bench's Pack Station is set up on it in step 7.
  4. Add a Red Tag Location, such as RT-01, choosing Red Tag, and a Held Parcels location, such as HELD-01, choosing Held Parcels.
  5. Print each new location's label with Print labels for chosen locations.
  6. Add each box and mailer you pack with, and its barcode, with Add a box or mailer, such as Box, small with PKG-BOX-S. Print the barcodes on a packaging sheet for the bench.
  7. Set up a Pack Station on each bench's location, such as Bench 1 on PACK-01, with Set up a station. If you check orders, set up a QA Station too.
  8. On each bench's screen, select Link this screen and choose its station, with Link a screen to its station.

What happens next

You're done when TOT shows in Stock Containers › Container Types, and your boxes show in Warehouses › Packaging Items. Each bench's screen then opens on its Pack Station.

Still stuck? Email [email protected]