Client Glossary

The words you’ll see when you sign in to your 3PL’s portal, each explained in plain English.

A

• Account Manager
• Advanced Shipping Notice (ASN)

B

• Backorder

C

• Cancellation Request
• Client Account Administrator
• Client Contact
• Client Operating Rules
• Client Order Reference Also called your reference, shop order number
• Client Override
• Client Status
• Client User
• Client Viewer
• Closed Account
• Committed Ship-By
• Contact Purpose
• CSV Mapping

D

• Default Service Level
• Delivery Complaint
• Discrepancy Reason
• Dispatch Warehouse
• Duplicate Order Also called repeat order, double order

I

• Inbound Shipment
• Inventory Status

L

• Location

M

• Must-Ship-By Also called ships by, ship-by date

O

• Offboarding
• Onboarding
• On Hold
• Order Hold
• Order Hold Type
• Order Line
• Order Refusal Also called rejected order
• Order Status Also called order progress
• Order Timeline Also called order history, tracking history
• Order Upload
• Outbound Order

P

• Product
• Product Format
• Product Group
• Purchase Order

R

• Request to Hold

S

• Sender Name
• Service Level Also called delivery option, shipping method
• Shipped Orders Download Also called tracking export, dispatch report
• SKU
• Stock Container