Getting-started Path: step 7 of 15
Add your client's products
- Getting-started
- Products
- Who can do this: Admin, Warehouse Manager, Account Manager
- Checked on 27 October 2026
Add each product your client will send you, with its size, weight and barcodes, so the dock can scan it in.
In short
By the end of this step, every product on the client's first delivery is in Stockist. The dock finds each one by its barcode.
Before you start
Have the client's product list to hand: each product's code, name, size in millimetres, weight in grams and barcodes.
Decide first
- Lot or serial tracking. The dock asks for lot numbers or serial numbers only for products tracked when the stock arrives. Turn tracking on before the first delivery. Lumen & Loom's candles and throws need neither.
- The SKU. Use the client's own code, exactly as its Purchase Orders send it, such as
LL-CNDL-FIG. No two of the client's products can share one.
Checklist
- Add each product with Add a product for a client, with its size, weight and barcode. Stockist checks the size and weight before stock goes into a location.
- Add a Product Format for each pack the supplier delivers in, such as a case of 12, with Add Product Formats. Skip this if every unit arrives loose.
What happens next
You're done when the client's products show in Products › Products, each with its barcode.
Still stuck? Email [email protected]