Order Timeline
Also called: activity feed, audit log.
The full record of everything that has happened to an Outbound Order: how it arrived, each hold raised and cleared, each edit and each step on the floor. The client reads it in plain words, without internal notes or staff names.
Where you’ll see it
Under Order Timeline on each order's page, oldest first, and in the Orders worklist's order panel, newest first.
Articles that use it
- An order is refused as a duplicate
- Edit, hold or cancel an order
- Enter an order
- How an order moves through the warehouse
- How stock is allocated to orders
- Move reserved stock between orders
- Take your client's first order
- Upload orders from a spreadsheet
- Why an order is held, and how to fix it
- Work the Held Order Queue