Product Area

Orders

Every article about Orders in Stockist, by type.

Getting-started

• Take your client's first order

How-to

• Download shipped orders and tracking For your clients
• Edit, hold or cancel an order
• Enter an order
• Follow an order and read its timeline For your clients
• Log a Delivery Complaint
• Move reserved stock between orders
• Pick with Next List
• Resolve a red tag
• Return stock to a shelf
• Rush an order or change its Must-Ship-By
• Send your 3PL an order For your clients
• Upload orders For your clients
• Upload orders from a spreadsheet
• Work the Held Order Queue

Concept

• How an order moves through the warehouse
• How stock is allocated to orders
• How the Must-Ship-By is worked out
• Short picks and Location Counts

Reference

• The order upload file and CSV Mappings

Troubleshooting

• An order is refused as a duplicate
• Why an order is held, and how to fix it
• Why your order is held For your clients