I’m a Warehouse Operative

Warehouse Operative

Receive at the dock, move stock and containers, and find stock fast. Every article for your role, by Product Area, with the tasks first.

Team Settings

• What each Team Role can do Concept

Warehouses

• Label your locations Getting-started
• Print location labels How-to
• Read the Warehouse Floorplan How-to
• Take a location out of use and bring it back How-to
• Work at a station screen How-to
• How a warehouse is laid out in Stockist Concept
• Location codes, Full Location Codes and code styles Reference

Stock Containers

• Create containers and print their labels How-to
• Deactivate or reactivate a container How-to
• Move a container How-to
• Pack stock into a container, and unpack it How-to
• Stock Containers, Container Types and loose stock Concept
• What Stockist checks before stock goes into a location Concept
• Can't deactivate a container or delete a location Troubleshooting
• Stock or a container won't go into this location Troubleshooting

Clients

• A client account's life, from Onboarding to Closed Concept
• What Client 360 shows Reference

Inbound

• Receive and put away your first delivery Getting-started
• Book in an inbound shipment and upload its ASN How-to
• Complete receiving and close a purchase order How-to
• Mark a shipment arrived at a dock door How-to
• Receive a delivery with no paperwork, and reconcile it How-to
• Receive a shipment with the Inbound Station How-to
• Record shortages, over-receipts and damage How-to
• Reverse a receipt scanned in error How-to
• Purchase orders and inbound shipments Concept
• An ASN pallet won't check in Troubleshooting
• Can't receive a delivery for this client Troubleshooting
• Can't undo a scan at the dock Troubleshooting

Inventory

• Change a status or release stock from quarantine How-to
• Correct a serial number How-to
• Count stock and correct a quantity How-to
• Find stock with the Rapid Scanner How-to
• Mark stock damaged How-to
• Move loose stock to another location How-to
• Receive stock without a shipment How-to
• Set your scan sound and vibration How-to
• Inventory statuses and quarantine Concept
• The Rapid Scanner screen Reference
• Quarantined stock only goes to a Quarantine Location Troubleshooting
• The Rapid Scanner says nothing matches a code Troubleshooting

Orders

• Pick with Next List How-to
• Return stock to a shelf How-to
• How an order moves through the warehouse Concept
• Short picks and Location Counts Concept

Dispatch

• Pick and pack your first order Getting-started
• Ship your first order Getting-started
• Handle Missed Collections and Carrier No-Shows How-to
• Load and close out a collection How-to
• Pack an order at the Pack Station How-to
• Print labels, use Held Parcels and make a Manual Label How-to
• Raise a Supervisor Call How-to